Welcome to our FAQ section, where we address common queries to enhance your shopping experience with us. Browse through the questions below to find answers about our products, delivery process, and more. If you can't find the information you need, feel free to reach out to our customer support team for assistance.
What types of kitchen appliances do you sell?
We offer a wide range of kitchen appliances, including pressure cookers, mixer grinders, nonstick cookware, and more. Our selection is designed to meet all your cooking needs with quality and reliability.
How quickly do you dispatch orders?
We understand the importance of prompt service. We strive to dispatch all orders within 12 hours of receiving them, excluding holidays and weekends.
What is the expected delivery time for orders within India?
Typically, orders within India are delivered within 4-5 days from the date of dispatch. However, delivery times may vary depending on the shipping location and any unforeseen circumstances.
Do you offer international shipping?
At the moment, we only ship within India. However, we're constantly exploring options to expand our shipping capabilities in the future.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, and cash on delivery (COD) for select locations. Rest assured, our payment gateway is secure and reliable.
Do your products come with warranties?
Yes, all our products come with manufacturer warranties to ensure your peace of mind. The duration and terms of the warranty may vary depending on the specific product. Please refer to the product description or contact our customer support team for more details. You can register your product warranty online by clicking here.
What if I receive a damaged or defective product?
Your satisfaction is our top priority. In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund as per our return policy.
Can I cancel or modify my order after it has been placed?
We aim to process orders quickly, so we recommend contacting us as soon as possible if you need to cancel or modify your order. However, once the order has been dispatched, it may not be possible to make changes. Please reach out to our customer support team for assistance.
How can I track my order?
Once your order has been dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery online.
How can I get in touch with your customer support team?
Our customer support team is here to assist you with any questions or concerns you may have. You can reach us via our contact form by clicking here. We're available 9:30 am to 6:30 pm, Monday to Saturday to ensure you receive the support you need.
